Frequently Asked Questions

Membership Registration


What Are the Steps to Register for Junior Tour Membership or Renew My Membership?

What is a GCGA Handicap ID (GHIN) & How Do I Register for One?

What is the Difference Between a GCGA Handicap ID (GHIN) and Junior Tour Membership?

Event Registration


How Do I Register for an Event?

I Register for an Event & Received a Confirmation Email – Why Does the Player Not Show on Player’s List in Event Portal?

I Have Two Juniors Playing on The Junior Tour – How Do I Switch Between Accounts?

Cancellation/Transfer


How Do I Cancel from an Event/Receive a Refund?

How Do I Transfer My Event Registration to Another Event?

Errors


I am Not Receiving Emails – Why?

Why is My Payment Not Processing on a Safari Browser?

Miscellaneous


I Forgot My Password – How Do I Recover It?

What Tees are We Playing in the Event?

I Downloaded the Golf Genius App – How Do I Get GGID for Scoring?

How Do I Change My Email Address?

Further Assistance


If you need further assistance, please email us at [email protected]